Legal

Discount Electronics — Terms of Service

1. Formation of Consumer Contract

By interacting with our DE AI system and filling out checkout details on this web application, you enter into a binding consumer agreement regulated under the laws of Kenya, including the Law of Contract Act (Cap 23) and the Consumer Protection Act.

2. Ordering, Invoicing, and Sessions

  • All transaction intents originate via our designated checkout interface panel.
  • An order is formally recorded and recognized only after the system dynamically issues a sequential unique invoice track identifier formatted as DE-YYMMDD-XXXX.
  • Re-engaging with the retail interface for separate items triggers an independent browsing session, creating an entirely unique transactional contract sequence to prevent bundle confusion.

3. Price Clarity and Payment Handover

All prices listed on the application are strictly designated in Kenyan Shillings (KSh). In compliance with fair-trading guidelines, the price presented inside your checkout box is final — no hidden handling surcharges or unannounced fees will be added post-submission. Payments must be rendered via the selected avenue (M-Pesa, Cash on Delivery, or Lipa Pole Pole finance) at or before the physical product handover window.

4. Transfer of Property and Delivery

In alignment with the Sale of Goods Act (Cap 31), property ownership, title, and risk of loss pass completely to the buyer only when:

  1. Full monetary consideration is finalized.
  2. Physical delivery is accepted at the custom location typed into the checkout field.

5. Regulatory Framework & Disputes

Any direct conflicts or claims concerning product misrepresentation, service delays, or non-compliance can be raised for technical evaluation or formal mediation before the Competition Authority of Kenya (CAK) or the Small Claims Court framework for standard transactional remediation.

Discount Electronics
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Kenya's most trusted online destination for premium, genuine electronics at unbeatable prices. Tech without the markup.

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Customer Care

Location

Convex Business Centre

Westlands, Nairobi

Mon – Sat: 9AM – 7PM

+254 751 843 452

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